Billabong wetsuits come with a warranty that lasts for a certain period of time from the date you bought them. Here's a breakdown:
Warranty Period:
- The wetsuits are covered by a limited 2-year warranty on stitching.
- All other materials, workmanship, and liquid welded seams are covered for 12 months from the date of purchase.
What's Not Covered:
The warranty doesn't apply if:
- Someone other than Boardriders or an authorized repair facility repaired or changed the product.
- The product was sold as a second-hand item or with defects.
- The warranty period has expired.
- There's no proof of purchase.
- Damage is due to regular wear and tear, like fading from sunlight, sunscreen, chlorine, or neglect (to read more about what is considered wear and tear in a wetsuit read THIS ARTICLE).
- The product wasn't bought from an authorized seller in the same country where it's being returned.
- The product wasn't washed or taken care of according to the provided instructions.
- The product was used for commercial purposes like rentals or teaching.
- Damage resulted from an accident or loss of the product.
PLEASE NOTE:
When returning your wetsuit for repairs, it's important to make sure it's clean and dry. Our team will not check wet, sandy, or dirty suits. So, please wash and dry your wetsuit thoroughly before returning it. If the wetsuit isn't in an acceptable condition, we might have to send it back to you without any repairs done.